Privacy Policy

Privacy Policy

Last Updated February 23, 2016
See also Terms Of Use

BIEVO SOFTWARE AND CONSULTING CORP.

PRIVACY POLICY

At Bievo, we value your privacy. Please review this Privacy Policy to understand what information we collect and how we use that information. If you have any additional questions after reading this information, please contact us at support@mybievo.com.

1. INFORMATION WE COLLECT

We collect your information in the following ways:

  1. Registration
    When you create an account with us, you provide us with information about you and your family (including your name, email address, password, and other personally identifiable information) that we use to offer you a personalized, relevant user experience. We may also ask you for your credit card details if you purchase certain Bievo services.
  1. Account Content
    To take full advantage of the features offered by Bievo, you may choose to provide us with additional personal information about you and your family after you create an account. This includes calendar entries, contacts, family information, and other similar information. You may also provide information about yourself when you use Bievo’s services (for example, if you choose to send family messages, email community members, or post announcements to a community).
  1. Calendars and Other Services that Sync with Bievo
    We collect information when you sync non-Bievo content (including your contacts and third party calendars) with your account. Depending on the application, you may be required to input a user name and password for another website or application. Bievo may need to keep this information stored in a database for regular syncing with other applications.
  1. Customer Service and Support
    When you contact our customer support service, we collect information that helps us categorize your question, respond to it, and, if applicable, investigate any breach of our Terms of Use or this Privacy Policy. We also use this information to track potential problems and trends and to customize our support responses to better serve you.
  1. Account Activity, Cookies, and Web Beacons
    Like most websites, we use technologies, such as cookies and web beacons, to collect information about your account activity and use of the services (including the pages you view, the links you click, and other actions you take while using Bievo). Cookies are used for your convenience and do not contain sensitive or personally identifiable information.

 

2.  USE OF PERSONAL INFORMATION

  1. Improving and Customizing Services
    In addition to providing you with the services that you requested, we collect and use your information to improve Bievo’s offerings and services. These uses include providing you with more effective customer service, making offerings easier to use by eliminating the need for you to repeatedly enter the same information, performing research and analysis aimed at improving our services, and displaying content that is customized to your interests and preferences.
  1. Communications
    We may use your information to communicate with you through email, messages to your Bievo account, mobile text messages, and push notifications. We may send certain service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. We may also send you promotional information to inform you of other Bievo offerings and promotions.
  1. Sharing Your Information
    We will share personal information with companies, organizations, or individuals outside of Bievo only with your consent, or if we have a good faith believe that access, use, preservation, or disclosure of the information is reasonable necessary to: (a) meet any applicable law, regulation, legal process, or enforcement governmental request; (b) enforce applicable Terms of Use, including investigation of potential violations; (c) detect, prevent, or otherwise address fraud, security, or technical issues; or (d) protect against harm to the rights, property, or safety of Bievo, our users, or the public. We provider personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. EXCEPT AS PART OF A MERGER, ACQUISITION, OR ASSET SALE, WE WILL NOT SELL, TRADE, OR RENT YOUR PERSONAL INFORMATION TO THIRD PARTIES WHO ARE NOT OUR PARTNERS OR SERVICE PROVIDERS UNLESS WE HAVE YOUR CONSENT.
  1. Information You Share With Other Users
    Bievo’s features enable you to share information with or send communication to other users (for example, if you share your calendar with or email your agenda to family members or friends). You may select the users with whom you share or to whom you send this information. Once you share information with or send communication to other users, however, those other users may share your information at their discretion.
  1. Bievo Communities
    If you choose to participate in a Bievo community, you should be aware that any information you choose to disclose using this feature can be read, collected, and used by other members of the communities. If you choose to join or follow a community, the community administrator may have access to your contact information. If you choose to become a member of a Bievo community and share you contact information, other members of that community can view your contact information. You may stop sharing your contact information at any time; however, others may have saved the information that you shared. Your contact information will also be accessible to community members if you choose to post an announcement or send an email to the community.

 

3. YOUR OPTIONS FOR YOUR PERSONAL INFORMATION

  1. Access and Update Your Information
    As a Bievo member, you can review, update, or delete your information at any time by logging into your account and, updating your profile, deleting content that you have posted, or closing your account. Please note that information you have shared with others (for example, Bievo communities), or that others have copied, may remain visible after you have closed your account or deleted the information from your account.
  1. Data Retention
    We retain the personal information you provide while your account is in existence or as needed to provide you services. Bievo may retain your personal information even after you have closed your account if retention is reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes between members, prevent fraud and abuse, or enforce this Privacy Policy and our Terms of Use. We may retain personal information, for a limited period of time, if requested by law enforcements. Bievo’scustomer service may retain information for as long as is necessary to provide support-related reporting and trend analysis only.

 

4. ADDITIONAL INFORMATION

  1. Protection of Children’s Information
    Bievo takes the protection of your family’s personal information very seriously. Bievo will never knowingly request personally identifiable information from anyone under the age of 13. In order to register and create a Bievo account, you must be 18 years of age or older. You may create Sub-Accounts for an individual who is younger than 18 years of age, but only if you are such user’s parent or legal guardian. Any person under the age of 13 is required to have parental supervision when using the Bievo site. You may, at any time, direct Bievo to delete all information regarding you and your family that you have provided or that has been collected from your family by contacting us at support@mybievo.com.
  1. Security
    We have implemented security safeguards designed to protect the personal information that you provide in accordance with industry standards. Access to your data on Bievo is password-protected, and sensitive data (such as credit card information) is protected by SSL encryption when it is exchanged between your web browser and the Bievo Services. To protect any data you store on our servers, we also regularly monitor our system for possible vulnerabilities and attacks, and we use a tier-one secured-access data center. However, since the Internet is not a 100% secure environment, we cannot ensure or warrant the security of any information that you transmit to Bievo. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that emails, messaging, and similar means of communication with other members are not encrypted, and we strongly advise you not to communicate any confidential information through these means. Please help keep your account safe by using a strong password.
  1. Users Located Outside the United States
    Bievo’s site and services are hosted in the United States. If you are visiting our website from outside the United States, then you are transferring your personal data into the United States when you use the Bievo services.
  1. Links to Other Sites
    Bievo allows users to add links to other websites. Bievo also provides links to other websites. Bievo is not responsible for the privacy controls or policies of other websites. Please use caution and read privacy policies before providing any sensitive information to these sites.
  1. Contact Information
    We commit to the resolution of complaints about your privacy and our collection or use of your personal information. If you have any comments, questions, or concerns about this Privacy Policy, please contact us or write to us at:

Bievo Software and Consulting Corp.
133 Range Road
Concord, MA 01742
Email: support@mybievo.com

  1. Changes to Privacy Policy
    We may modify this Privacy Policy from time to time, and if we make material changes to it, we will provide notice through our service, or by other means to that you may review the changes before you continue to use Bievo. If you object to any changes, you may close your account. Continuing to use Bievo after we publish or communicate a notice about any change to this Privacy Policy means that you are consenting to the changes.

 

See also Terms Of Use